48 hours notice is required for change or cancellation of a booking. Change or cancellation of a booking within 48 hours of the allocated time will incur a fee of $100 (less than 12 hours notice will incur the full service charge). If the changed or cancelled booking does fill, this fee will be fully waived. Any client who does not turn up for their booking will be charged the full service amount. There are no other exceptions. To easily make changes to an existing booking use the link provided in the system email. The 'manage reservation' link provided in the system email is only functional if more than 48 hours from the allocated time.
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