To be fair, this experience are not shared among all equally. Many are content with the traditional offerings, and they certainly have a multitude of choices when it comes to heading into a salon to spend time and money. Trouble is, the traditional salon tactics and practices are definitely not a perfect fit for everyone. There is an increasing number of individuals who have become keenly aware of the salon game and are no longer willing to play along. These clients have needs the traditional model simply does not support. Unsurprisingly, these people often have a texture of hair that is considered challenging to live with and cut well. Others though, simply hate being made to feel inadequate for their choice of not wanting to engage with chemical services or purchase expensive retail products. To them, the entire salon environment is one they dread going to. They wish to be treated with respect and have their specific needs met and supported without judgement. They want a hairdresser who will help them with an aesthetic that presents a realistic, sustainable, and manageable result.
Transparency as a hairdresser means meeting a client's needs and desires in a manner that support their best interests, not the other way around. Whenever possible, these should absolutely support sustainable hair health, while providing a maintenance schedule that a client agrees to and can live with. Alternatively, if after a consultation the client or hairdresser feels as though they are not an ideal match, this too should be stated before starting the service. All of this can be achievable with professional integrity, ethics and effective communication. Hairdressing that is transparent facilitates the type of mutual respect that can foster a lasting and trusting relationship for everyone involved.