A 50% deposit is required to secure all bookings. 48 hours notice is required for changes to or cancellation of a booking. Change or cancellation within 48 hours of the allocated time will forfeit the booking deposit. A deposit, minus $5 processing fee, will only be refunded with the valid cancellation of a booking. A valid cancellation is defined as more than 48 hours from the allocated time. There are no exceptions. To easily move, cancel or otherwise change an existing booking clients MUST use the link provided in the system email. The 'manage reservation' link provided in the booking email is only functional if more than 48 hours from the allocated time.
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