Last updated: 1 January 2021
Bookings
Bookings are made exclusively online and require a $100 deposit. 48-hour notice is required for cancellation or rescheduling of a booking. Changes made within 48-hours of the allocated time will forfeit the deposit. A card processing fee of $3 will be deducted from all refunds. Due to COVID-19 the 48-hour policy has been temporarily reduced to 24 hours.

Guests
Additional guests are not permitted during a booking. This includes but is not limited to infants, children, parents, partners, or friends.
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Courtesy
Please refrain from wearing perfume here as it can easily linger in the space for others. Also, Tom is hypersensitive to them.
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Payment
Tom Zappala Haircutting is a cashless, ATO compliant independent small business. EFTPOS or credit card payments are required.
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Privacy
All personal data submitted to this website is kept confidential and safe. Apart from emails relating to booked services and the reminder SMS, clients are never sent marketing materials of any kind. Privacy Policy