To better assist with providing supportive service the following notes are essential.
Please do not arrive with your hair tied up, matted, or straightened. If your hair was tied up prior to arrival, wet it down, shampoo (optional), condition, detangle, and let it dry naturally. You can diffuse if you prefer, and arriving a bit damp is absolutely okay too. If you would like to come with your hair styled as you usually do that is okay, but please do not use styling cremes or gel as they often leave the hair sticky making it difficult to cut dry.