Arrivals | Tom Zappala Haircutting

If your hair arrives in a condition that prevents me from working as intended, this triggers a Corrective Prep Fee of up to $100—applied automatically to cover additional time and resources.

To avoid this, please follow the instructions below carefully. Think of this like surgical prep for your hair—clean, untouched, and ready to be worked on directly.

On the morning of your booking, thoroughly shampoo (yes, with shampoo—and twice if necessary), condition and detangle—especially if you haven't washed your hair in multiple days or weeks. After rinsing everything out, either air-dry or diffuse. Hair doesn't need to be 100% dry on arrival.

No product of any kind should be in your hair when you arrive. This includes leave-in conditioner, gel, oil, crème, curl cream, dry shampoo, or partially rinsed conditioner. All conditioner must be fully rinsed out. Co-washing is unacceptable.

On the day of your booking—do not have your hair tied up or back, headbanded, clipped, pinned, flat ironed, straightened, brushed out, or blow waved. Addtionally, please no hats, beanies, or head scarfs. Bike helmets are okay.

To support a sensory-friendly space, please do not arrive wearing perfume, thank you! Also, bulky high-collar tops and turtle neck jumpers aren't ideal clothing choices when getting a haircut.

To assist you with getting upstairs, please watch this short walkthrough Arrival Video

The waiting room and haircutting studio are located upstairs inside Wabi Sabi. If their streetside door is locked upon arrival, don't panic, someone will let you in. If their door is unlocked, simply enter and head up the stairs just past the bar area.

Please take a seat in the waiting room. You'll be welcomed into the studio when your session is ready to begin.

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